Privacy Policy

Helen Delaney Fitness Privacy Policy

We are committed to protecting the privacy of all our website visitors. The following statement discloses how we will treat your personal information. Our website uses cookies. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

We may collect, store and use the following kinds of personal information:

  • Information about your computer, your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, your actions on our website);
  • Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of
    our goods or services);
  • Information that you provide to us for the purpose of registering with us; subscribing to our website services, email notifications and/or newsletters – this typically includes your name, contact information including email address, preferences and interests
  • Any other information relevant to client enquiries

We do not collect or store any personally identifiable information about users unless you voluntarily provide this information for example when you:

  • Contact us – we may keep a copy of the correspondence
  • Subscribe to our Newsletter
  • Register to use subscription based services
  • Complete a survey for research

We will only use the information you provide us to:

  • Respond to your questions
  • Notify you about changes to our services
  • Carry out obligations arising from any contracts we have entered into
  • To send you promotional emails about products/services/offers that we think may be of interest to you. (You can unsubscribe at any time if you no longer wish to receive such communications)
  • Administer the website and improve your experience of the website
  • Send you goods purchased on the website
  • Enable your use of services purchased on the website

Opt-In and Opt-Out
If you have subscribed or have ticked a box when joining classes, online or in person to receive our newsletter/marketing communications, you can easily opt-out at any time by either:

  • Sending an email to info@helendelaneyfitness.co.uk
  • Unsubscribe to email communications via the unsubscribe link of any email you receive from HD Fitness

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.
Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

Security
We will always hold your information securely.
To prevent unauthorised disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

Links from our site
Our website may contain links to other websites.
Please note that we have no control of websites outside of www.helendelaneyfitness.co.uk If you provide information to a website to which we link, we are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@helendelaneyfitness.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital or legitimate interest.

Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.

The Personal Data We Process and What We Do with It
We record and use the following categories of personal data which may include: Health history, name, date of birth, occupation, address, telephone numbers, email address. Your health details are required for the delivery of our personal training, classes and consultancy. Your occupation and age may impact the type of services we offer and personal data is required so that we can contact you if required. Where third parties are used by us to store your personal data (MailChimp, SurveyMonkey & WordPress), we ensure they are compliant with the data protection law.

Retaining Your Personal Data
We will keep your records for 7 years after the date of your interaction at which time they will be deleted. After the 7 year period only your name will be kept on the system with all other information being deleted so as to maintain financial records.

Data Breaches
Should your personal data that we control be lost, stolen or otherwise breached, where this constitutes a high risk to your rights and freedoms, we will contact you without delay. We will explain to you the nature of the breach, who is dealing with the situation and the steps we are taking to deal with it.
Automated Decision Making and Profiling
We do not use any system which uses automated decision making or profiling in respect of your personal data.

Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information. Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances. Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Not Happy?
If you would like to discuss this policy or have any questions about your personal information and what we do with it, please contact us at info@helendelaneyfitness.co.uk
www.helendelaneyfitness.co.uk

Updates to privacy policy
From time to time we may revise this privacy policy. You should check this page occasionally to ensure you are happy with any changes. We may also notify you of changes to our privacy policy by email. Last updated on 30th June 2021